Support
Get help, ask a question, or report a bug.
Contact us
The fastest way to reach us is email: app.zenerly@gmail.com. Please include your device model and Android version if you're reporting a bug — it helps us reproduce and fix issues faster.
Frequently asked questions
Is FarmVerse free?
Yes. FarmVerse is free to play, with no accounts required and no pay-to-win mechanics.
Do I need an internet connection to play?
No — FarmVerse is offline-first. Your farm, progress, and badges are all stored on your device. An internet connection is only used for optional things like checking for app updates.
I lost my progress after reinstalling the app. Can I get it back?
Unfortunately not yet — FarmVerse doesn't currently have cloud save/sync, so progress lives only on the device it was created on. Avoid uninstalling if you want to keep your farm!
How does the Nearby feature work?
Nearby uses Bluetooth/WiFi to find other FarmVerse players physically close to you and lets you send each other small daily gifts. Both players need the app open with the Nearby tab active. No internet or account is required — see our Privacy Policy for details on how this data is (and isn't) handled.
How do I change the app's language or theme?
Open Settings from the top bar in the app. You'll find a Theme picker (Garden, Citrus, Berry, Melon) and a Language picker with 20 languages.
How do I reset my farm and start over?
Open Settings → Reset Progress in the app. This is permanent and can't be undone, so make sure that's really what you want first.
I want to learn the full gameplay loop and every badge.
Check out the Player Guide — it covers the full loop, progression stages, and every badge you can earn.
How do I delete my data?
See our dedicated Data Deletion page.